Elite Lake Rentals is a boutique property management company, locally owned and operated by Susan Smolarek and her son Jason. Susan has called Walworth County home since 2006 and Jason headed for the warm weather of Florida after graduating from UW-Stout in 2008. We believe our hands on, owner managed philosophy is the best fit with our customers. Bigger isn’t always better. Want to talk to the owner of your property management company? Just give us a call…To us, you’re not just an address or unit number, you’re part of the Elite Lake Rentals Family.
Elite was founded in Lake Geneva, and our entire team is based here. We are local area experts and provide insider tips to maximize the guest experience.
The Elite home base is located in the heart of Walworth County just minutes from our vacation homes, and we can respond to any issue in a moment’s notice.
In addition to rigorously screening guests, we strictly enforce our Good Neighbor agreement and rental policies to prevent problems before they happen.
Elite enjoys an excellent reputation both online and offline. We have built our reputation in Lake Geneva by consistently exceeding guest and homeowner expectations.
Our goal is not to be the largest management company in the area, our goal is to provide the best guest and homeowner experience and manage the best properties.
Routine maintenance is scheduled, and repairs are made by skilled technicians when work is required. We will not nickel and dime you and never include markups on invoices.
We don’t rely on housekeepers to report problems. We personally inspect all homes before and after each guest stay to ensure our vacation rentals are kept in top condition and any potential issues are identified.
Well-trained housekeepers clean our rental homes before every reservation and we complete inspections after every departure. In addition, daily housekeeping services are made available to guests and all linens are professionally laundered offsite.